[ngw] GroupWise 18.1 client and Conversation Threading - Second Try

Laura Buckley Laura at laurabuckley.co.za
Mon Mar 18 16:53:17 UTC 2019


Hi,

If memory serves me correctly there might have been an issue with replies
being cut off - Bugzilla just isn't coughing up anything for me right now!
Either open a service request for the latest FTF or wait a week or so for
GroupWise 18.1.1 to ship.

Cheers,


Laura

Lifelong Learner

www.laurabuckley.co.za



On Mon, Mar 18, 2019 at 5:36 PM Stephen Hesser <shesser at arandpartners.com>
wrote:

> I would say indeed there is a client issue, especially if your seeing
> the same truncated sent item that the other end is receiving. Prior to
> hitting the send button on a reply, what to you see in the message body?
> The whole message including all the correspondence?
>
> >>> "Daniel Wells" <Daniel.Wells at mhtn.com> 3/18/2019 11:16 AM >>>
> I think it does.  In the instances I looked at, I see my response and
> the original email but nothing in between.
>
> Confidentiality Notice: This e-mail, including attachments, are
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> solely for the use of the individual or entity to whom this is
> addressed. If the reader of this message is not the intended
> recipient,
> or the employee or agent responsible to deliver it to the intended
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> distribution
> or copying of this communication is strictly prohibited. If you
> received
> this communication in error, please immediately notify sender by
> telephone or reply email, do not use or disclose the contents to
> others,
> and delete the message and all attachments from your computer, system
> and/or network. Further, e-mail transmission cannot be guaranteed to
> be
> secure or error-free as information could be intercepted, corrupted,
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> sender therefore does not accept liability for any errors or omissions
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>
> >>> "Stephen Hesser" <shesser at arandpartners.com> 3/16/2019 7:15 AM >>>
> Just curious, does you sent item show the same results as the
> receiving
> party?
>
>
>
>
>
> >>> "Daniel Wells" <Daniel.Wells at mhtn.com> 03/15/19 4:20 PM >>>
>
> I and running GroupWise 18.1 on server and a few trial workstations.
> I have been asked "Why does your email server chop out the actual
> email
> text you are responding to? Not a big deal, but it doesn't make it
> difficult to piece together conversations when I review threads." and
> "I
> wouldn't say anything but, it gets confusing when I*m trying to review
> a
> thread to make sure I've covered everything."
>
>
> Apparently what the person at the other end sees the a portion of the
> original email and your response. This cuts out any of the
> conversation
> between the original email and your response, so in a thread with 10
> responses, a great deal is missing for the recipient. I am the only
> person he communicates with using the GroupWise 18.1 client and he has
> no problems with any others. Another of his clients who uses GroupWise
> told him that they "knew all about the *conversation mode* problem
> with
> the 18 client. They said it was out in the forums. They didn't fight
> it,
> they just downgraded to 14.
> I have disabled "conversation threading" and the problem has gone
> away.
> In my limited view, this is a problem that makes "conversation
> threading" something that will have to be turned off at the post
> office
> level or higher before I can roll out the 18.1 client to the rest of
> the
> office.  Apparently they did not think to test that aspect before it
> was
> released.
>
>
>
> Daniel Wells AIA, VCP
> Manager Information Technology
> MHTN Architects, Inc.
> Direct: 801.326.3215 | http://www.mhtn.com
>
>
> vision made real
>
>
>
>
> Confidentiality Notice: This e-mail, including attachments, are
> privileged and confidential and/or proprietary information intended
> solely for the use of the individual or entity to whom this is
> addressed. If the reader of this message is not the intended
> recipient,
> or the employee or agent responsible to deliver it to the intended
> recipient, you are hereby notified that any dissemination,
> distribution
> or copying of this communication is strictly prohibited. If you
> received
> this communication in error, please immediately notify sender by
> telephone or reply email, do not use or disclose the contents to
> others,
> and delete the message and all attachments from your computer, system
> and/or network. Further, e-mail transmission cannot be guaranteed to
> be
> secure or error-free as information could be intercepted, corrupted,
> lost, destroyed, arrive late or incomplete, or contain viruses. The
> sender therefore does not accept liability for any errors or omissions
> in the contents of this message, which ar
> ise as a result of e-mail
> transmission. If verification is required please request a hard-copy
> version.
>
>
>
>
>
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