[ngw] Groupwise 18 MAPI

Laura Buckley Laura at laurabuckley.co.za
Sun Mar 31 18:30:08 UTC 2019


Hi Denis,

Perhaps this TID is of some assistance:
https://support.microfocus.com/kb/doc.php?id=7023216

Cheers,

Laura

Lifelong Learner

www.laurabuckley.co.za



On Fri, Mar 29, 2019 at 6:42 PM Denis Jedig <denis.jedig at th-koeln.de> wrote:

> Folks,
>
> we are using Groupwise 18 and would like to get Microsoft Remote
> Assistance to work with e-mailed assistance requests. The Remote
> Assistance executable (msra.exe) is using Simple MAPI to compose an
> e-mail and attach the request file.
>
> According to a comment from Mike Bills himself here
> https://ideas.microfocus.com/MFI/mf-gw/Idea/Detail/825 Simple MAPI
> should be supported with Groupwise 18. Yet, msra.exe /email is still
> starting Outlook 2016 for our Windows 10 users, which is not what we
> want to see as Outlook has no preconfigured e-mail profiles in our
> setup.
>
>
> We are installing 18.0.2 as the client version and using "GWMailTo=Yes"
> in the [GroupWiseSetup] section of our clients' setup.cfg. Might we have
> excluded MAPI from our (automated) setups somehow?
>
>
> Thanks and kind regards,
> --
> ______________________________
> Denis Jedig
> Campus Management und Office IT
>
> Campus IT Entwicklung
> www.campus-it.th-koeln.de
>
> TH Köln
> Betzdorfer Str. 2
> 50679 Köln
> email: denis.jedig at th-koeln.de
> phone:  +49 221 8275 2590
>
> Support der Campus IT:
> email: support at campus-it.th-koeln.de
> phone: +49 221 8275 2323
> --
> ______________________________
> Denis Jedig
> Campus Management und Office IT
>
> Campus IT Entwicklung
> www.campus-it.th-koeln.de
>
> TH Köln
> Betzdorfer Str. 2
> 50679 Köln
> email: denis.jedig at th-koeln.de
> phone:  +49 221 8275 2590
>
> Support der Campus IT:
> email: support at campus-it.th-koeln.de
> phone: +49 221 8275 2323
>
> _______________________________________________
> ngw mailing list
> ngw at ngwlist.com
> http://ngwlist.com/mailman/listinfo/ngw
>


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