[ngw] IOS 13 issues
JBrugaletta at braytonlaw.com
Wed Oct 30 21:24:29 UTC 2019
Couple of iphone users also reporting getting duplicate incoming emails occasionally. Anyone else see this? They're claiming its actually two separate copies of the email.. they have to delete/deal with both.
>>> "Joe Brugaletta" <JBrugaletta at braytonlaw.com> 10/30/2019 12:44 PM >>>
User reported updating to IOS 13.2 fixed the issue. Thanks!
>>> "Stephen Hesser" <shesser at arandpartners.com> 10/30/2019 12:00 PM >>>
I know, they do say "and many other fixes" if I remember correctly! lol
>>> "Joe Brugaletta" <JBrugaletta at braytonlaw.com> 10/30/2019 1:53 PM
I will. I did check the 13.2 release notes and no mention of
Forward/.EML fixes, but ya never know..
>>> "Ken Etter" <KLE at msktd.com> 10/30/2019 11:51 AM >>>
Apple seems to have put out quite a few updates to iOS 13. I would
make sure everyone has installed all of those before you start trying to
troubleshoot reported problems. Might save yourself a lot of time.
>>> "Stephen Hesser" <shesser at arandpartners.com> 10/30/2019 2:31 PM
Now I stand corrected! I had updated last night to 13.2, this seems to
be working now. I was unable to save drafts also, this seems to be
working again..... Apple, gotta love'em
>>> "Stephen Hesser" <shesser at arandpartners.com> 10/30/2019 1:21 PM
They come to the user as an attachment in an eml file, which Apple has
no idea how to open.... I've seen this also
>>> "Joe Brugaletta" <JBrugaletta at braytonlaw.com> 10/30/2019 1:15 PM
we're running the same build. I think they're specifically talking
about emails they get that were Forwarded as Attachments. No issues
there either? I'll have to have them show me what its doing then.
>>> "Ken Etter" <KLE at msktd.com> 10/30/2019 11:14 AM >>>
I'm not seeing any issues here with iOS 13. I am using it myself on
iPad and we have lots of iOS users. We've never used anything on iOS
except for the native iOS mail client, so I can't speak to other
options. I am running GMS 18.1.1 Build 483 on SLES 12.
>>> "Joe Brugaletta" <JBrugaletta at braytonlaw.com> 10/30/2019 2:08 PM
Lots of user complaints re: IOS 13. One of them is Forwarded emails
aren't opening. I assume they're using whatever native mail app that
iPhone comes with, but I'm considering telling them to try the Outlook
app. Anyone use that? recommended against GMS?
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