[ngw] [External] GW18 Search

Craig Meads craigm at cwise.co.nz
Fri Dec 18 00:23:45 UTC 2020


Thanks David - we will test
>>> "David Gerisch" <DGerisch at tularecounty.ca.gov> 18/12/2020 12:32
>>>
I'm pretty sure this was a design change.  I don't recall if it was a
GroupWise 14 or 18 thing.  There's the field in the upper right corner
(has a magnifying glass) that searches only Subject and Name (and maybe
date).  It's tool tip text indicates that it only searches the current
folder.

Then there's the other search which is invoked with Ctrl-F (for Find)
and the other magnifying glass icon on the toolbar.  The one on the
toolbar has a tool tip that says "Find in GroupWise".  This one does the
classic find where everything is searched.

David Gerisch



>>> "Craig Meads" <craigm at cwise.co.nz> 12/17/2020 2:18 PM >>>
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______________________________________________________________________
I have had a strange query pop up from a customer. They're on 18.2

For some reason, when they do a search using the search bar, it only
find message that meet the criteria from within the subject line, not
the body of the email. For example, in the body of the email, there
might be the word "Tote" and another email might have "Tote" in the
subject line. A search on Tote will only yield the email with Tote in
the Subject Line.

I re‑indexed the mailbox, but no change. But all users have the same
issue. Quickfinder Index is ticked on the POA.

Is there a simple switch somewhere else I might have missed?

Cheers

Craig

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