[ngw] Antw: Re: GW Crashing
tstimper at nmedv.de
Sat May 2 15:51:16 UTC 2020
i would check the hardware or VM host or VM configuration
Enough memory? is os swapping? How much?
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>>> "Matt Schlawin" <mschlawin at FVLHS.ORG> 02.05.2020 14:50 >>>
and one thing I forgot. When the server came up this morning, I had
about 10 of these in my inbox:
Error that occurred: DA03-Problem message
Date/Time: Friday, 1 May 2020 11:00pm
Type of message: Individually tasked database maintenance
To requeue, save the last attachment to <post office
I checked, and the <post office path>\WPCSOUT\OFS\0 directory is
>>> "Matt Schlawin" <mschlawin at FVLHS.ORG> 05/02/20 7:21 AM >>>
With all the distance learning going on, this is a terrible time for GW
to start acting up. Here is what I have been dealing with.
I'm running GW 18.1 on SLES 12.4. All volumes are XFS. I am running
one PO, MTA, and gwia on this box for about 100 users. I have separate
servers for GMS, SMG and WebAccess.
The server has been running solid for months, but yesterday the entire
OS was locked up. It would not even ping. When I rebooted, it got
stuck in a boot loop. I booted into recovery and it seemed to be OK for
a while, but then then entire server spontaneously rebooted several
times yesterday. I was able to get it to boot and run in normal mode.
I did find some old stuck files in wpcsin and wpcsout that I moved out.
I then had no inbound email because my MTA was not processing email. I
found almost 300 email in <domain>/mslocal/mshold/<postoffice>/4 When I
moved them out, everything worked again.
It ran all day yesterday but this morning the PO was crashed. I booted
from a rescue disk and did an xfs_repair on all the volumes to make sure
there was no file corruption.
The server came up but the PO would not start. I followed TID 7017465
and moved the ngwdfr.db from the ofmsg directory and that worked.
The server has been running for about an hour, but I am not optimistic
it will stay running. I still have almost 300 messages again in
<postoffice>/ofmsg. I'm guessing they should not be there? I also
found over 400 *.ckl files in <postoffice>/wpcsout/chk Not sure about
Can someone point me in a direction of what to do next. Server is
running, email is flowing, but based on yesterday and today, I don't
think this will last.
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