[ngw] GW Mobility 18.3.2

Laura Buckley Laura at laurabuckley.co.za
Wed Dec 8 09:00:19 UTC 2021


Hi Craig,

Yep, working far too late you are :-)

Are you aware that GroupWise WEB 18.4 is already in Tech Preview?

Cheers,

Laura

Lifelong Learner

www.laurabuckley.co.za



On Wed, Dec 8, 2021 at 9:51 AM Craig Meads <craigm at cwise.co.nz> wrote:

> Thanks Laura
>
> I knew that....I was having a blonde moment!
>
> That port won't be open in the Firewall on the OES2018 box it's running
> on, so will sort that and then have a look tomorrow. It's 10:00pm down here
> in NZ right now. Too dedicated aye!
>
> Am looking forward to GW 18.4....sounds like it may improve GW Web quite a
> bit.
>
> Many thanks
>
> Craig
> >>> Laura Buckley <Laura at laurabuckley.co.za> 8/12/2021 9:44 PM >>>
> Hi Craig,
>
> The Web Console of the POA - typically runs on port 7181.
>
> Cheers,
>
> Laura
>
> Lifelong Learner
>
> www.laurabuckley.co.za
>
>
>
> On Wed, Dec 8, 2021 at 9:21 AM Craig Meads <craigm at cwise.co.nz> wrote:
>
> > Hi Laura
> >
> > I may have missed something, but when I in GW Admin click on the POA, I
> > don't see a Configuration Tab, or anything else that has Event
> > Configuration List.
> >
> > Should I be somewhere else?
> >
> > Cheers
> >
> > Craig
> >
> >
> > >>> Laura Buckley <Laura at laurabuckley.co.za> 8/12/2021 9:01 PM >>>
> > Hi Craig
> >
> > you need to check the POA that the user is on for old "Event
> Notifications"
> > for the user.
> >
> > Please login to the Web Console as the GroupWise Admin User of the POA
> this
> > user is on.
> > Go to the Configuration tab
> > Click on "Event Configuration List"
> > Click on "show all"
> > Look for this user in the list.  They may appear multiple times.
> > Then click on the user's name and on the page that opens you will need to
> > put a tick by "Delete Events" and "Delete Event Configuration" and then
> > click on Submit
> > You will need to do this for each time the user name shows in the list.
> > You need to restart the POA once this is complete, immediately after the
> > events have been deleted.  If you don't, then they have the tendency to
> > come back.
> >
> > Cheers,
> > Laura
> >
> > Lifelong Learner
> >
> > www.laurabuckley.co.za
> >
> >
> >
> > On Wed, Dec 8, 2021 at 3:25 AM Craig Meads <craigm at cwise.co.nz> wrote:
> >
> > > I have an interesting problem at a client's premises.
> > >
> > > The user had a corruption in the GroupWise email that could not be
> > > resolved. eg; KylieL
> > >
> > > Kylie also had also been added as a User in GW Mobility.
> > >
> > > Kylie's GroupWise name was changed to KylieLOld2021 and a new KylieL
> was
> > > setup. Emails she wanted were share from the Old account to the new and
> > > then copied into her folders, and the Share disabled.
> > >
> > > The email works fine.
> > >
> > > IN the Mobility system KylieL was now showing as "Failed" so I deleted
> > it,
> > > restarted the service and tried to add KylieL back in. It flashed up
> > > "Configuring" fr a couple of seconds, and the line disappeared.
> > >
> > > If I restart the service, it shows KylieL deleting and then it
> disappears
> > > again.
> > >
> > > Because there were not many users, I uninstalled GW Mobility using the
> > > /var/lib/datasync/uninstall.sh, restarted the Server, then re-installed
> > GW
> > > Mobility, but the result is the same.
> > >
> > > In the old DSAPP, there used to be all sorts of clean-up and vacuum
> > tools,
> > > but in SLES15 there does not appear to by anything that takes the place
> > of
> > > what DSAPP did, and I can find no documentation.
> > >
> > > I suspect GW Mobility is still hunting the old KylieL instead of the
> > three
> > > digit GW User code.
> > >
> > > Does anyone know a possible solution? (Am trying to avoid raising a
> > ticket
> > > because of the time zone difference)
> > >
> > > Cheers
> > >
> > > Craig
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>
> >
> > >
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