[ngw] GW Mobility 18.3.2

Laura Buckley Laura at laurabuckley.co.za
Wed Dec 8 09:12:52 UTC 2021


Hi Craig,

It works against the 18.3.1 backend --> but a build that is newer than
shipping code is required.  Open a case with MF and they'll give you the
latest 18.3.1 FTF.

Have a great evening.

Cheers,

Laura

Lifelong Learner

www.laurabuckley.co.za



On Wed, Dec 8, 2021 at 10:06 AM Craig Meads <craigm at cwise.co.nz> wrote:

> Yes,  I did see that somewhere. I assume it will need GW 18.4 to connect
> to?I should be getting some shuteye, but daughter at Uni wants to Skype.
> Probably wants $$$.CheersCraigSent from my Galaxy<div>
> </div><div>
> </div><!-- originalMessage --><div>-------- Original message
> --------</div><div>From: Laura Buckley <Laura at laurabuckley.co.za>
> </div><div>Date: 8/12/21  9:58 pm  (GMT+12:00) </div><div>To: NGWList <
> ngw at ngwlist.com> </div><div>Subject: Re: [ngw] GW Mobility 18.3.2
> </div><div>
> </div>
> >>> "Laura Buckley" <Laura at laurabuckley.co.za> 12/08/2021 22:01 >>>
> Hi Craig,
>
> Yep, working far too late you are :-)
>
> Are you aware that GroupWise WEB 18.4 is already in Tech Preview?
>
> Cheers,
>
> Laura
>
> Lifelong Learner
>
> www.laurabuckley.co.za
>
>
>
> On Wed, Dec 8, 2021 at 9:51 AM Craig Meads <craigm at cwise.co.nz> wrote:
>
> > Thanks Laura
> >
> > I knew that....I was having a blonde moment!
> >
> > That port won't be open in the Firewall on the OES2018 box it's running
> > on, so will sort that and then have a look tomorrow. It's 10:00pm down
> here
> > in NZ right now. Too dedicated aye!
> >
> > Am looking forward to GW 18.4....sounds like it may improve GW Web quite
> a
> > bit.
> >
> > Many thanks
> >
> > Craig
> > >>> Laura Buckley <Laura at laurabuckley.co.za> 8/12/2021 9:44 PM >>>
> > Hi Craig,
> >
> > The Web Console of the POA - typically runs on port 7181.
> >
> > Cheers,
> >
> > Laura
> >
> > Lifelong Learner
> >
> > www.laurabuckley.co.za
> >
> >
> >
> > On Wed, Dec 8, 2021 at 9:21 AM Craig Meads <craigm at cwise.co.nz> wrote:
> >
> > > Hi Laura
> > >
> > > I may have missed something, but when I in GW Admin click on the POA, I
> > > don't see a Configuration Tab, or anything else that has Event
> > > Configuration List.
> > >
> > > Should I be somewhere else?
> > >
> > > Cheers
> > >
> > > Craig
> > >
> > >
> > > >>> Laura Buckley <Laura at laurabuckley.co.za> 8/12/2021 9:01 PM >>>
> > > Hi Craig
> > >
> > > you need to check the POA that the user is on for old "Event
> > Notifications"
> > > for the user.
> > >
> > > Please login to the Web Console as the GroupWise Admin User of the POA
> > this
> > > user is on.
> > > Go to the Configuration tab
> > > Click on "Event Configuration List"
> > > Click on "show all"
> > > Look for this user in the list.  They may appear multiple times.
> > > Then click on the user's name and on the page that opens you will need
> to
> > > put a tick by "Delete Events" and "Delete Event Configuration" and then
> > > click on Submit
> > > You will need to do this for each time the user name shows in the list.
> > > You need to restart the POA once this is complete, immediately after
> the
> > > events have been deleted.  If you don't, then they have the tendency to
> > > come back.
> > >
> > > Cheers,
> > > Laura
> > >
> > > Lifelong Learner
> > >
> > > www.laurabuckley.co.za
> > >
> > >
> > >
> > > On Wed, Dec 8, 2021 at 3:25 AM Craig Meads <craigm at cwise.co.nz> wrote:
> > >
> > > > I have an interesting problem at a client's premises.
> > > >
> > > > The user had a corruption in the GroupWise email that could not be
> > > > resolved. eg; KylieL
> > > >
> > > > Kylie also had also been added as a User in GW Mobility.
> > > >
> > > > Kylie's GroupWise name was changed to KylieLOld2021 and a new KylieL
> > was
> > > > setup. Emails she wanted were share from the Old account to the new
> and
> > > > then copied into her folders, and the Share disabled.
> > > >
> > > > The email works fine.
> > > >
> > > > IN the Mobility system KylieL was now showing as "Failed" so I
> deleted
> > > it,
> > > > restarted the service and tried to add KylieL back in. It flashed up
> > > > "Configuring" fr a couple of seconds, and the line disappeared.
> > > >
> > > > If I restart the service, it shows KylieL deleting and then it
> > disappears
> > > > again.
> > > >
> > > > Because there were not many users, I uninstalled GW Mobility using
> the
> > > > /var/lib/datasync/uninstall.sh, restarted the Server, then
> re-installed
> > > GW
> > > > Mobility, but the result is the same.
> > > >
> > > > In the old DSAPP, there used to be all sorts of clean-up and vacuum
> > > tools,
> > > > but in SLES15 there does not appear to by anything that takes the
> place
> > > of
> > > > what DSAPP did, and I can find no documentation.
> > > >
> > > > I suspect GW Mobility is still hunting the old KylieL instead of the
> > > three
> > > > digit GW User code.
> > > >
> > > > Does anyone know a possible solution? (Am trying to avoid raising a
> > > ticket
> > > > because of the time zone difference)
> > > >
> > > > Cheers
> > > >
> > > > Craig
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