[ngw] [External] [CAUTION: SUSPECT SENDER] gw 2018‑ quickfinder running

Joe Brugaletta JBrugaletta at braytonlaw.com
Tue Sep 14 19:23:13 UTC 2021


Images dont come through on newslist, which is what I believe you tried here




>>> "Joe Comeau" <Joe.Comeau at hli.ubc.ca> 9/14/2021 12:10 PM >>>
A little more info from me

quickfinder always seems to be running...



quickfinder status shows this after restarting GW (domain/pO)
regular quickfinder schedule + manual run (sometimes)

sometimes it just shows this (even with a manual run going)







Diagnostic - seems to be needed for delete/recreating a users indexes
only appears in diagnostics logging enabled



in verbose mode



this is our quickfinder schedule currently







>>> "Marvin Huffaker" <mhuffaker at redjuju.com> 9/14/2021 7:52 AM >>>
Diagnostic mode is not necessary. Put it in verbose. Then on the POA agent logs, put "Quickfinder" in the filter box and search.. It will then only show you results that mach "quickfinder" and I'm guessing you'll have more clarity on what is happening. You should see soemthing like this:

10:34:20 2B08   QuickFinder Indexing: Enabled10:34:20 2B08   QuickFinder Indexing Base Offset (hours from Midnight): 3 Hours 0 Mins10:34:20 2B08   QuickFinder Indexing Interval: 4 Hours 0 Mins10:34:20 2B08   Quickfinder Indexing Threads: 411:00:00 EE09 Starting QuickFinder index update11:00:04 EE09 Updating QuickFinder Index, wim_po Library Partition 0: dmdd0001.db (0)11:00:04 EE09 Updating QuickFinder Index, wim_po Library Partition 1: dmdd0101.db (0)11:00:04 EE09 Updating QuickFinder Index, wim_po Library Partition 2: dmdd0201.db (0)11:00:04 EE09 Updating QuickFinder Index, wim_po Library Partition 3: dmdd0301.db (0)11:00:04 EE09 Updating QuickFinder Index, wim_po Library Partition 4: dmdd0401.db (0)11:00:04 EE09 Updating QuickFinder Index, wim_po Library Partition 5: dmdd0501.db (0)11:00:04 EE09 Updating QuickFinder Index, wim_po Library Partition 6: dmdd0601.db (0)11:00:04 EE09 Updating QuickFinder Index, wim_po Library Partition 7: dmdd0701.db (0)11:00:04 EE09 Updating Q
uickFinder Index, wim_po Library Partition 8: dmdd0801.db (0)11:00:04 EE09 Updating QuickFinder Index, wim_po Library Partition 9: dmdd0901.db (0)11:00:08 EDF8 Updating QuickFinder index: userd72.db (0)11:00:08 EE31 Updating QuickFinder index: userea1.db (0)11:00:08 EE19 Updating QuickFinder index: userih2.db (0)11:00:08 EE31 Updating QuickFinder index: userea1.db (0)11:00:08 EDF8 Updating QuickFinder index: userd72.db (0)11:00:08 EE19 Updating QuickFinder index: userih2.db (0)11:00:08 EE19 Updating QuickFinder index: userk53.db (0)11:00:08 EE19 Updating QuickFinder index: userk53.db (0)11:00:08 EE31 Updating QuickFinder index: userop2.db (0)11:00:08 EE31 Updating QuickFinder index: userop2.db (0)11:00:08 EE19 Updating QuickFinder index: userzz3.db (0)11:00:08 EE19 Updating QuickFinder index: userzz3.db (0)11:00:08 EE31 Updating QuickFinder index: userxc4.db (0)11:00:08 EE19 Updating 

Also besides the logs, on the main status page at the very bottom there is a status for Indxing and one for database maintenance. Are those listed as running? Or do they show idle?



Marvin



>>> "Joe Comeau" <https://urldefense.proofpoint.com/v2/url?u=http-3A__Joe.Comeau-40hli.ubc.ca&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=vfKuCvzWKlhjrQP4MZgcKF_sjZDhN3tce1ZSwdMdh40&m=ioIsDJpvWUW2aHJJOnF9uEPe2XQJtO0eflP9bInYxxg&s=HKaZ6Bq9EcP4a84qOcbeLeTJxYyOk1Q3bshKsjuRerQ&e=> 9/9/2021 4:33 PM >>>


It seems after the upgrade to 2018 our quickfinder seems to be running and putting a load on the server
but when looking at the logs in diagnostic mode - to see quickfinder updateing - it shows nothing
no indexing is happening

after a restart of the POA last night


only way to stop it is by restarting GW
but then it starts again on schedule and does nothing...

we can manually go in and delete indexs and rebuild for a user (before the schedule can start)
so quickfinder does work

thanks Joe
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