[ngw] GroupWise Client 18.4.2 freezing because of wrong POA JQUERY-3.5.1.MIN.JS call

[Marvin Huffaker]

What you're saying is that the POA is calling via an UPPERCASE formatted
filename but the actual file on disk is in lowercase, correct?

Off hand I don't see any of those query errors but I can confirm the
file that exists is in lowercase.

Marvin
>>> "Thomas Stimper" <tstimper at nmedv.de> 2/17/2023 1:34 PM >>>
Hi GroupWise Admins,

this is a copy of 

https://us-east-2.protection.sophos.com?d=microfocus.com&u=aHR0cHM6Ly9jb21tdW5pdHkubWljcm9mb2N1cy5jb20vaW1nL2d3L2dyb3Vwd2lzZS9mL2d3X2Rpc2N1c3Npb25zLzUyMDY3Mi9ncm91cHdpc2UtY2xpZW50LTE4LTQtMi1mcmVlemluZy1iZWNhdXNlLW9mLXdyb25nLXBvYS1qcXVlcnktMy01LTEtbWluLWpzLWNhbGw=&i=NjA0NDc1YzlkYWExY2IwZjUzNjc4NWM3&t=SnJ6RUJYTy81Y2Y0YjZsa0RhcmNWdzl4d2JTakVyLzI2b1pMZ0dJcVVsaz0=&h=52e7f95fc0b1402583c1bf6a1cf62703&s=AVNPUEhUT0NFTkNSWVBUSVZoa89IqPZJRbRSXi3a7tk6MSZzjtZ4nt9uyUT6_OQMcjZL-5XBbXceRFfZgFpKiRs




if you are running GroupWise 18.4.2 POA (or older) and using GroupWise
18.4.x Client and you see client freezes and crashes,

you should check your POA log for the entry 8AD4 Path not found
JQUERY-3.5.1.MIN.JS

The POA is calling the file
/opt/novell/groupwise/agents/data/client/views/win/JQUERY-3.5.1.MIN.JS

But this file  JQUERY-3.5.1.MIN.JS does not exist, even in older
GroupWise versions.

But in the folder /opt/novell/groupwise/agents/data/client/views/win/
there is a file jquery-3.6.0.min.js

I got the hint from a customer (not sure if i may mention him here) to
try a workarround:

cd /opt/novell/groupwise/agents/data/client/views/win/

ln -s jquery-3.6.0.min.js JQUERY-3.5.1.MIN.JS

The error is gone for him and me, search is faster, GroupWise client
is
not crashing during search anymore.

I reported this to support, waiting for the bug number and a fix.

It also looks like the error only occurrd while using the GroupWise
search, the magnifier, not when iusing the upper left seach field.

Cann anybody test in his system and report bacK?

And open an addtitional  support case to get development to fix this?

Thanks

Thomas

Mit freundlichen Grüßen

Thomas Stimper

neue medien edv-systeme gmbh
Zwickauer Str. 224
09116 Chemnitz
Germany
Email tstimper at nmedv.de ( mailto:tstimper at nmedv.de )
Tel. +49 371 8448890
Fax +49 371 8448891
Amtsgericht / local court Chemnitz, HRB 12552
Geschäftsführer / CEO: Thomas Stimper
USt.ID / VAT DE176096756
Micro Focus Gold Partner


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