[ngw] GroupWise Client 18.4.2 freezing because of wrong POA JQUERY-3.5.1.MIN.JS call

Sun Feb 19 18:52:35 UTC 2023

Hi All,

Summary for now

Looks like GroupWise uses jquery during some search operations

>From GroupWise 18.1.2-135196 i checked all versions i had downloaded or
got from support during a case

faulty: mistyped jquery -> jQuery
groupwise-server18.1.2-135196 
mwtabs.htm entry jquery-1.8.2.min.js
file jQuery-1.8.2.min.js

faulty: mistyped jquery -> jQuery
groupwise-server18.2.0-135307
mwtabs.htm entry jquery-1.8.2.min.js
file jQuery-1.8.2.min.js

faulty: mistyped jquery -> jQuery
groupwise-server18.2.1-135777
mwtabs.htm entry jquery-1.8.2.min.js
file jQuery-1.8.2.min.js

ok
groupwise-server18.2.1-139403
mwtabs.htm entry jquery-1.8.2.min.js
file jquery-1.8.2.min.js

faulty: mistyped jquery -> jQuery
groupwise-server18.3.0-137352
mwtabs.htm entry jquery-1.8.2.min.js
file jQuery-1.8.2.min.js

ok
groupwise-server18.3.1-139908
mwtabs.htm entry jquery-3.5.1.min.js
file jquery-3.5.1.min.js

faulty: wrong jquery version
groupwise-server-18.4.0-139902
mwtabs.htm entry jquery-3.5.1.min.js
file jquery-3.6.0.min.js

faulty: wrong jquery version
groupwise-server-18.4.2-141592
mwtabs.htm entry jquery-3.5.1.min.js
file jquery-3.6.0.min.js

I downloaded jquery-3.6.3.min.js from  https://jquery.com/download/
(comppessed version)
copied the file to the server and client and changed the config file.

Location of the jquery-3.6.3.min.js files:

Server
/opt/novell/groupwise/agents/data/client/views/win/jquery-3.6.3.min.js
Client C:\Program Files
(x86)\Novell\GroupWise\ofviews\win\jquery-3.6.3.min.js

Location of the configuration files:
Server /opt/novell/groupwise/agents/data/client/views/win/mwtabs.htm
Client C:\Program Files (x86)\Novell\GroupWise\ofviews\win\mwtabs.htm

in file mwtabs.htm on the server and the client chnage the line
<script src="jquery-3.5.1.min.js"></script>
to
<script src="jquery-3.6.3.min.js"></script>

My GroupWise client search is fast now, i can scroll through search
results without crashs

Please be aware that we do not have any confirmation from development
about this issue for now
so test this at your LAB enviroment.

I am running this at my production system and it looks ok.

Best regards

Thomas

End of summary

>>> "Thomas Stimper" <tstimper at nmedv.de> 19.02.2023 14:26 >>>
Found something more after extrakting a lot of GroupWise server
install
files

The mess started witch a uppercase Q in GroupWise 18.3.0

groupwise-server18.3.0-137352
mwtabs.htm entry:  jquery-1.8.2.min.js
file: jQuery-1.8.2.min.js

groupwise-server18.3.1-139908
mwtabs.htm entry:  jquery-3.5.1.min.js
file: jquery-3.5.1.min.js

groupwise-server-18.4.0-139902
mwtabs.htm entry:  jquery-3.5.1.min.js
file:  jquery-3.6.0.min.js

ts

>>> "Thomas Stimper" <tstimper at nmedv.de> 19.02.2023 11:21 >>>
ok, you have to change jquery at the server 
/opt/novell/groupwise/agents/data/client/views/win/mwtabs.htm

AND the GroupWise client C:\Program Files
(x86)\Novell\GroupWise\ofviews\win\mwtabs.htm

OLD: <script src="jquery-3.5.1.min.js"></script>

NEW: <script src="jquery-3.6.0.min.js"></script>

Search is fast now, no crashing of the GroupWise client

Will check with updated jquery-3.6.1.min.js later ...

Thomas

>>> "Thomas Stimper" <tstimper at nmedv.de> 18.02.2023 19:17 >>>
Found the cause (i think)

search for the string JQUERY-3.5.1 in /opt/novell/groupwise

grep -Ri "JQUERY-3.5.1" /opt/novell/groupwise/

look at the file
/opt/novell/groupwise/agents/data/client/views/win/mwtabs.htm

<html>
<head>
<style type="text/css">
html {
overflow:hidden;
}
</style>
<LINK REL="stylesheet" TYPE="text/css" HREF="GWViews.css">
<link rel="stylesheet" type="text/css" href="gwmwtabs.css">

<script src="jquery-3.5.1.min.js"></script>
<script type="text/javascript" src="gwmwtabshandlers.js"></script>
<script type="text/javascript" src="mwtabs.js"></script>
<script type="text/javascript" src="data.js"></script>
</head>

<body onload="createUI()
;">
</body>
</html>

There is the problem:

<script src="jquery-3.5.1.min.js"></script>

needs to be changed to

<script src=" jquery-3.6.0.min.js"></script>

I will test this tomorrow.

Thomas

>>> "Thomas Stimper" <tstimper at nmedv.de> 18.02.2023 10:22 >>>
Exactly the error

I you look at C:\Program Files (x86)\Novell\GroupWise\ofviews\win
there
is a file jquery-3.6.0.min.js

Also at  the server in
/opt/novell/groupwise/agents/data/client/views/win/ there is a file
jquery-3.6.0.min.js

But if you do a search in GroupWise than sometimes then POA calls a
file JQUERY-3.5.1.MIN.JS which does not exist at all in the
installation.

jQuery is a Java Script library unsed by many vendors in their
products, see https://jquery.com/ 

There is a JQUERY-3.5.1, see 
https://blog.jquery.com/2020/05/04/jquery-3-5-1-released-fixing-a-regression/

But this version was newer be part of one of the released GroupWise
18.x versions.

Looks like development used it, but later switched to jquery-3.6.0 and
forgot to change some references to jQuery to the new version.

Should be very easy to fix.

Best regards

Thomas

´´´´´´

>>> "Marvin Huffaker" <mhuffaker at redjuju.com> 17.02.2023 23:38 >>>
Found this..   

13:06:52 A8D7 Error: Path not found [8209] in _WpeGetRawFile
(/opt/novell/groupwise/agents/data/client/views/win/JQUERY-3.5.1.MIN.JS)

Marvin

>>> "Thomas Stimper" <tstimper at nmedv.de> 2/17/2023 1:34 PM >>>
Hi GroupWise Admins,

this is a copy of 

https://us-east-2.protection.sophos.com?d=microfocus.com&u=aHR0cHM6Ly9jb21tdW5pdHkubWljcm9mb2N1cy5jb20vaW1nL2d3L2dyb3Vwd2lzZS9mL2d3X2Rpc2N1c3Npb25zLzUyMDY3Mi9ncm91cHdpc2UtY2xpZW50LTE4LTQtMi1mcmVlemluZy1iZWNhdXNlLW9mLXdyb25nLXBvYS1qcXVlcnktMy01LTEtbWluLWpzLWNhbGw=&i=NjA0NDc1YzlkYWExY2IwZjUzNjc4NWM3&t=SnJ6RUJYTy81Y2Y0YjZsa0RhcmNWdzl4d2JTakVyLzI2b1pMZ0dJcVVsaz0=&h=52e7f95fc0b1402583c1bf6a1cf62703&s=AVNPUEhUT0NFTkNSWVBUSVZoa89IqPZJRbRSXi3a7tk6MSZzjtZ4nt9uyUT6_OQMcjZL-5XBbXceRFfZgFpKiRs

if you are running GroupWise 18.4.2 POA (or older) and using GroupWise
18.4.x Client and you see client freezes and crashes,

you should check your POA log for the entry 8AD4 Path not found
JQUERY-3.5.1.MIN.JS

The POA is calling the file
/opt/novell/gro
upwise/agents/data/client/views/win/JQUERY-3.5.1.MIN.JS

But this file  JQUERY-3.5.1.MIN.JS does not exist, even in older
GroupWise versions.

But in the folder /opt/novell/groupwise/agents/data/client/views/win/
there is a file jquery-3.6.0.min.js

I got the hint from a customer (not sure if i may mention him here) to
try a workarround:

cd /opt/novell/groupwise/agents/data/client/views/win/

ln -s jquery-3.6.0.min.js JQUERY-3.5.1.MIN.JS

The error is gone for him and me, search is faster, GroupWise client

is
not crashing during search anymore.

I reported this to support, waiting for the bug number and a fix.

It also looks like the error only occurrd while using the GroupWise
search, the magnifier, not when iusing the upper left seach field.

Cann anybody test in his system and report bacK?

And open an addtitional  support case to get development to fix this?

Thanks

Thomas

Mit freundlichen Grüßen

Thomas Stimper

neue medien edv-systeme gmbh
Zwickauer Str. 224
09116 Che
mnitz
Germany
Email tstimper at nmedv.de ( mailto:tstimper at nmedv.de )
Tel. +49 371 8448890
Fax +49 371 8448891
Amtsgericht / local court Chemnitz, HRB 12552
Geschäftsführer / CEO: Thomas Stimper
USt.ID / VAT DE176096756
Micro Focus Gold Partner

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